Frequently Asked Questions
We want to ensure that our clients have all the information they need about our cleaning services. That's why we've compiled a list of frequently asked questions to help you get the answers you need quickly and easily. Our FAQ page covers a range of topics, from our cleaning methods to our pricing and scheduling options. If you don't find the answer to your question, don't hesitate to reach out to our friendly customer service team. We're always happy to provide you with the information you need to make an informed decision about our cleaning services. Explore our FAQ page today and get the answers you're looking for.
Find your question here
We've compiled a list of common questions that we receive from our clients. We understand that choosing a cleaning service can be overwhelming, so we hope this section will help answer any questions or concerns you may have. If you can't find the answer you're looking for, please don't hesitate to contact us. We're here to help!
How often will you clean my home?
We offer a flexible cleaning schedule to fit your needs. You can choose to have your home cleaned weekly, bi-weekly, monthly, or as needed.
What cleaning products will you be using?
We use eco-friendly and non-toxic cleaning products that are safe for you, your family, and your pets. If you have any specific product requests or allergies, please let us know.
Can I get an over the phone estimate or do you have to come to my home?
We offer both over-the-phone and in-home estimates, depending on your preference. Our experienced team will ask you some questions about your cleaning needs to provide you with an accurate estimate.
Do I have to be home when you are cleaning?
No, you don't have to be home while we clean. However, we do ask that you provide us with a key or access code to enter your home. Rest assured that we are fully insured and bonded, and we take great care to ensure the safety and security of your home.
Do I have to do anything to prepare for my cleaning service?
We ask that you pick up any clutter or personal items before we arrive so that we can focus on cleaning your home. If you have any specific requests, please let us know in advance.
How do I pay for my cleaning services?
We accept all major credit cards and payment is due at the time of service. We also offer convenient online payment options for your convenience.